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Privacy Policy

How we collect, use, and protect your personal information

Last Updated: December 15, 2024

1. Information We Collect

ConfoConcu ("we," "our," or "us") collects information from you when you visit our website, contact us, or use our services. The types of information we may collect include:

Personal Information

  • Name and contact information (email address, phone number, mailing address)
  • Information about your home and decluttering needs
  • Communication preferences
  • Payment information for our services

Automatically Collected Information

  • IP address and browser information
  • Website usage patterns and analytics data
  • Cookies and similar tracking technologies
  • Device and technical information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our minimalism and decluttering consulting services
  • To respond to your inquiries and communicate with you about our services
  • To schedule consultations and service appointments
  • To send you newsletters and marketing communications (with your consent)
  • To process payments and manage billing
  • To analyze website usage and improve user experience
  • To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through trusted providers

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through our cookie preference center or your browser settings.

Types of Cookies We Use

  • Necessary Cookies: Essential for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used for personalized advertising and remarketing
  • Preference Cookies: Remember your settings and preferences

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access to the personal information we have about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing of your information
  • Data portability rights
  • Withdrawal of consent where applicable

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

If you are located outside of Canada, please note that your information may be transferred to and processed in Canada, where our servers are located and our central database is operated.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new privacy policy on our website and updating the "Last Updated" date.

12. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us:

ConfoConcu
905 Evanston Dr NW #3221
Calgary, AB T3P 1Z6, Canada
Phone: +15877078900
Email: [email protected]

13. Canadian Privacy Rights

As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Canadian residents have specific rights regarding their personal information, including the right to file complaints with the Office of the Privacy Commissioner of Canada.

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