Last Updated: December 15, 2024
1. Acceptance of Terms
By accessing and using ConfoConcu's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
ConfoConcu is a professional minimalism and decluttering consulting service based in Canada.
3. Services Description
ConfoConcu provides the following professional services:
- Home decluttering and organization consulting
- Minimalism lifestyle coaching and guidance
- Digital organization and productivity consulting
- Workspace design and optimization
- Educational content through our website and blog
4. Service Terms and Conditions
Consultation Process
- All services begin with an initial consultation to assess your needs
- Service plans are customized based on individual requirements and goals
- Timeline and scope of work will be clearly defined before service commencement
- Changes to agreed-upon services may result in additional fees
Client Responsibilities
- Provide accurate and complete information about your space and needs
- Be present during scheduled service appointments
- Ensure safe access to areas requiring organization
- Make final decisions regarding item retention, donation, or disposal
- Maintain organized systems with provided guidance and training
5. Payment Terms
Pricing and Fees
- Service pricing is determined based on project scope and complexity
- Payment terms will be clearly outlined in your service agreement
- A deposit may be required to secure service scheduling
- Final payment is due upon completion of services
Cancellation Policy
- Consultations may be rescheduled with 24-hour advance notice
- Service cancellations with less than 24-hour notice may incur fees
- Deposits for cancelled services may be non-refundable depending on circumstances
- Full refunds are available for services not yet commenced
6. Liability and Insurance
Professional Liability
ConfoConcu maintains professional liability insurance and takes reasonable care in providing services. However, we are not liable for:
- Damage to items caused by pre-existing conditions
- Loss or damage to items not disclosed during assessment
- Decisions made by clients regarding item disposal or retention
- Outcomes that differ from client expectations when guidance is not followed
Property Safety
- Clients must disclose any safety hazards or special conditions
- We reserve the right to suspend services if unsafe conditions are discovered
- Clients are responsible for ensuring their property insurance covers service activities
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of ConfoConcu and protected by copyright laws. Our methodologies, processes, and educational materials are proprietary and may not be reproduced without permission.
8. Privacy and Confidentiality
We respect your privacy and maintain strict confidentiality regarding your personal space and belongings. Please refer to our Privacy Policy for detailed information about data collection and use.
Confidentiality Agreement
- We do not disclose client information or details about their possessions
- Before and after photos require explicit client consent
- Testimonials and case studies are only used with client permission
- Client referrals are made only with express consent
9. Website Use
Permitted Use
- Browse and read content for personal, non-commercial purposes
- Contact us through provided forms and methods
- Subscribe to our newsletter and educational content
- Share our content with proper attribution
Prohibited Use
- Unauthorized reproduction or distribution of our content
- Using our website for illegal or harmful activities
- Attempting to access restricted areas or systems
- Submitting false or misleading information
10. Disclaimers
Service Results
While we strive to provide excellent service, results may vary based on individual circumstances, client participation, and adherence to recommendations. We do not guarantee specific outcomes or permanent results without client maintenance.
Health and Safety
Our services are not intended as mental health treatment. Clients with hoarding disorders or other psychological conditions should consult appropriate healthcare professionals in conjunction with our services.
11. Termination
Either party may terminate services with reasonable notice. ConfoConcu reserves the right to terminate services immediately if:
- Payment terms are not met
- Client behavior is unsafe or unprofessional
- False information is provided that affects service delivery
- Terms of service are violated
12. Dispute Resolution
Any disputes arising from our services will be resolved through the following process:
- Direct communication to resolve the issue amicably
- Mediation through a neutral third party if necessary
- Arbitration under Canadian law if mediation fails
- Legal proceedings as a last resort in Alberta courts
13. Governing Law
These terms are governed by the laws of Alberta, Canada, and any disputes will be subject to the jurisdiction of Alberta courts.
14. Changes to Terms
ConfoConcu reserves the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of new terms.
15. Contact Information
For questions about these terms or our services, please contact us:
16. Severability
If any part of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.